Benha University

samah elsayed rashed

Lecturer

Faculty of Nursing Nursing Service Administration

Effectiveness of SBAR Daily Shift Report Training Program on Quality of Care among Staff Nurses

Menoufia Nursing Journal Faculty of Nursing Menoufia University • 2026
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Publication Information
Authors Manal Mohamed Bakr1 , Hanaa Samir Abd El-Aziz Elsaiad2 , Samah Elsayed Rashed 3
Keywords Nursing care, Quality, SBAR, Shift report, Staff nurses.
Journal Menoufia Nursing Journal Faculty of Nursing Menoufia University
Publisher Samah Elsayed Rashed
Volume 8
Issue 3
Pages 45-64
publication.type Local
Paper Link Not Available
Supplementary Materials samah elsayed rashed_paper 3.pdf
Abstract
Background: Effective patient care relies on the clear and concise
transfer of clinical information among healthcare providers during handoff
sessions. The SBAR technique is a widely employed method to enhance
communication in healthcare settings. Purpose: To evaluate the effectiveness of
SBAR daily shift report training program on quality of care among staff nurses.
Sample: A convenient sample of 58 staff nurses. Setting: The research was
conducted in the General Intensive Care Unit of Benha University Hospital.
Design: A quasi-experimental design was utilized for this study. Instruments:
Three tools were used: SBAR shift report knowledge questionnaire, SBAR shift
report observational checklist, and quality of nursing care questionnaire. Results:
Post-training, a significant majority of the staff nurses demonstrated satisfactory
practice levels (84.5%, 86.2%, and 82.8% respectively) and adequate knowledge
scores concerning SBAR shift reports immediately after and during follow-up
phases. Furthermore, a high level of care quality was reported during these
phases (82.0% and 86.6% respectively). Conclusion: The study concluded that
the SBAR communication tool significantly enhances the knowledge and
practices of staff nurses immediately after and upon follow-up of the training
program, compared to before the program.
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